Accessibility

 Accessibility statement for West Sussex County Council 

This website is run by West Sussex County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We’ve also made the website text as simple as possible to understand.

    AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • some of our online forms are difficult to navigate using just a keyboard
  • you cannot skip to the main content when using a screen reader

We are reviewing existing content and intend to implement changes in May 2023.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • Email: licensing@westsussex.gov.uk

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact our email on licensing@westsussex.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us at  West Sussex County Council

Technical information about this website’s accessibility

West Sussex County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below. We are reviewing existing content and intend to implement changes in July 2023.

Non-accessible content

The content listed below is non-accessible for the following reasons.

  • Language attributes missing from pages.

Non-compliance with the accessibility regulations

  • Not possible to skip to main areas of a form
  • Not possible to tab through forms in a logical manner

Disproportionate burden

None

Preparation of this accessibility statement

This statement was prepared on 14 October 2020. It was last reviewed and updated on 17/05/2023.

This Verso was last tested on 17/01/2020. The test was carried out by Rocktime. Accessibility of the branding was tested on 11/05/2020 and tested by Rocktime